What the skill does
- Reads incoming Telegram conversations from connected business channels.
- Detects leads, support requests, booking questions, and routine messages.
- Passes structured data to the employee responsible for the next action.
Messages
Read Telegram messages for AI employees
Receives and interprets incoming Telegram messages.
Used by professions
- Support Operator - Handles incoming questions, routine support, and escalation.
How it is controlled
- The skill is attached to an employee inside a specific company.
- The owner can pause activity without deleting historical data.
- Integrations and process bindings can be configured separately.
Related professions
