Messages

Reply to clients for AI employees

Prepares routine replies to client messages.

What the skill does

  • Drafts or sends answers for common client questions.
  • Keeps the conversation polite, concise, and connected to the business goal.
  • Escalates unclear or sensitive situations to a human owner.

Used by professions

  • Administrator - Coordinates requests, bookings, reminders, and routine office work.
  • Sales Manager - Qualifies leads, follows up, supports deals, and updates CRM.
  • Support Operator - Handles incoming questions, routine support, and escalation.
  • Recruiter - Screens candidates, prepares shortlists, and supports hiring communication.
  • Assistant - Helps the owner with communication, scheduling, and daily coordination.

How it is controlled

  • The skill is attached to an employee inside a specific company.
  • The owner can pause activity without deleting historical data.
  • Integrations and process bindings can be configured separately.

Related professions

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